Frequently asked Questions
General FAQ
- Who is Fortune Affiliates?
- What is an affiliate program?
- How does an affiliate program work?
- Are there any fees or hidden costs associated with joining the Program?
- Why become a casino and poker affiliate?
- How do I sign up as an affiliate?
- Can I promote more than one Client?
- How do you track the players that I refer?
- What are tags and how do they work?
- How do I earn income off the players that I refer?
- For what period of time will I receive commission on real purchasing players that I refer?
- What currencies can I be paid out in?
- Where do I go to get support?
- How do I check my stats and account information?
- Why haven't my online stats changed?
- When and how will I get paid?
- Is my site acceptable?
- What is the relationship between the participating casinos and Fortune Affiliates?
- How do I request new banners and creative?
- How do I get banners?
- Anti Spam Policy
Casino FAQ
- Can I get my commission paid into my casino account?
- What happens if one of my players wins a progressive jackpot?
- What is a sub-affiliate (2nd tier) and how do I register them?
- Why are Video Poker and Blackjack calculated at only 0.3%?
- Why are all progressive games calculated at only 0.4%?
- What is Casino Revenue-Share?
- How is my Casino Revenue Share calculated?
Poker FAQ
- How are Poker rev-share commissions calculated?
- What is a raked hand?
- Who is PokerTime?
- What revenue percentage will I receive?
- Can I get my commission paid into my casino account?
- What is Net Rake?
Bingo FAQ
- How are Bingo rev-share commissions calculated?
- Who is Platinum Play Bingo?
- What revenue percentage will I receive?
General FAQ
- Who is Fortune Affiliates?
Fortune Affiliates, designed with the website owner in mind, brings you resources that enable you to earn revenue from your website. We provide advanced affiliate solutions, including program development and management, affiliate relationship building and ongoing payment and administration. We also only partner with the best and most reputable merchants, offering superior services to those who wish to promote their companies through revenue sharing models.
back to top - What is an affiliate program?
An affiliate program is a partnership with an online merchant who compensates you for any sales you send the merchant from links on your site. This is an easy way to earn money from your site, without going through the expense of setting up an e-commerce infrastructure.
back to top - How does an affiliate program work?
Visitors to your website will see advertisements for Fortune Lounge casinos, poker and bingo rooms. Your visitor can click on a link to visit the respective casino, poker or bingo room website and view the promotions offered in more detail. Should they conclude a transaction, you earn a percentage of the revenue generated.
back to top - Are there any fees or hidden costs associated with joining the Program??
No, absolutely not. It is free to sign up, free to promote and free to use our standard promotional materials.
back to top - Why become a casino, poker or bingo affiliate?
Unlike most other affiliate programs, our casino, poker and bingo affiliate program really does pay! It's not a case of a once off payment but rather worthwhile commission that you will earn on an ongoing basis. Players are typically regular spenders who visit the casinos, poker and bingo rooms on an ongoing basis. Thus they will provide you with a regular sustainable income. Our clients offer their players an enjoyable, trustworthy gambling experience in a stress-free environment. Accompanying this are great promotions, loyalty bonuses and other incentives, which keep players coming back for more.
back to top - How do I sign up as an affiliate?
Simply register on this site. Typically there is a 24-hour approval process. Once approved you will receive registration completion mailer, a welcome mailer and get access to an affiliate portal. Here you can view and change your personal information, view your accounts, download banners, pop-ups, marketing material and promotional e-mails for inclusion in your website, as well as opt-in mailing lists. What's more, you will be able to promote our hugely successful casino, poker and bingo clients from one account number.
back to top - Can I promote more than one Client?
When you are accepted into the program you will be given the opportunity to promote all our casino, poker and bingo clients, this we encourage. The more you promote, the more you can earn!
back to top - How do you track the players that I refer?
The banner tags, e-mails and other promotional material that you download from your personal banner media cart on our affiliate website are embedded with your personal affiliate tracking code. Fortune Affiliates makes use of session tracking for all purposes. When players you refer visit the client's website for the first time, this tag (session) is captured by the player tracking software. Any further activity in the casino by this player will then be allocated to this tag. You will then be credited for all income generated by the player.
back to top - What are tags and how do they work?
Tags are randomly generated sequences of alphanumerical code, which are attached to all your banners, e-mails and other promotional material. When a player visits the casino for the first time the tag is captured and logged. These tags will inform us that you have referred the player to the site, thus enabling us to track commissions for the player to you.
back to top - How do I earn income off the players that I refer?
When a player wagers money on the site you will be allocated a percentage of the wagers lost by the referred casino and bingo player. In poker, you will earn a percentage of the rake generated by the referred player.
back to top - For what period of time will I receive commission on real purchasing players that I refer?
For as long as you are an affiliate with Fortune Affiliates and promote our clients websites.
back to top - What currencies can I be paid out in?
Canadian Dollars (Default)
UK Pounds
Euros
To change the currency you're being paid in, please send an email request to: support@fortuneaffiliates.netback to top - Where do I go to get support?
We offer 24-hour telephonic support to our affiliates on:
back to topUS/Canada 1-866-902-0501 UK 080-823-86056 Spain 800-300-088 Italy 800-986-543 France 080-510-8216 Germany 0-800-000-3370 - How do I check my stats and account information?
You can log on to the affiliate website at www.fortuneaffiliates.eu all day, everyday. There you will be able to view your account, payment history, read training materials and much more.
back to top - Why haven't my online stats changed?
The database serving the online stats interface is updated once every few hours. The date and time it was last updated is displayed on the welcome page once you log into your account.
back to top - When and how will I get paid?
You can select your payment method and preferred currency in the "My Details" section of the Fortune Affiliates website. Provided the minimum payment threshold (as seen below) is met, you will receive monthly payments, via your chosen payment method, by the 20th. Payments are made using the following mechanism:
Payment Method Currency Availability Minimum Payment EcoCard €, £, CAD, AUD and US$ NOT available to accounts registered in Israel or USA $50.00 Click2Play US$ only $50.00 Check €, £, CAD, AUD and US$ NOT available in USA $250.00 Bank Wire/Swift €, £, CAD, AUD and US$ $250.00 Payspark US$ only NOT available in USA $50.00 Neteller US$ only NOT available to accounts registered USA, Canada and Israel $50.00 UseMyWallet US$ only USA only $50.00 Moneybookers No currency restrictions NOT available in USA $50.00 Credit Card No currency restrictions $50.00
Earnings will only be paid out in one of the following currencies: UK Pounds, Euros and Canadian Dollars. You can select your payment method and preferred currency in the "My Details" section of the Fortune Affiliates website.back to top - Is my site acceptable?
We reserve the right to exclude any site from participating in our affiliate program. Sites which are aimed at minors, promote violence, illegal activities, pornography or any other content that we believe to be undesirable will be excluded from participation.
back to top - What is the relationship between the participating casinos, poker rooms and bingo room and Fortune Affiliates?
Fortune Affiliates is the affiliate management company retained by the casinos, poker rooms and bingo room to manage their affiliate program.
back to top - How do I request new banners and creative?
If you want a banner or piece of creative that you don't see on our website. Mail us at media@fortuneaffiliates.eu or support@fortuneaffiliates.eu and we'll get it for you. back to top
- How do I get banners?
To view a quick tutorial on how to get banners.Click Hereback to top
- Anti Spam Policy
We do not endorse or condone spamming, as this negatively affects perception of our clients, products and services. We do however encourage you to make use of your opt-in mailing lists to promote the site to your visitors. Spamming can be reported to abuse@fortuneaffiliates.eu. Affiliates guilty of spamming will have their accounts locked until after the report has been investigated. Repeated spamming will result in the closure of your account. All affiliates are required to sign our no-spam warrantee as part of the registration process, in which they undertake not to send unsolicited mail.
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Casino FAQ
- Can I get my commission paid into my casino account?
Unfortunately Fortune Affiliates are not at liberty to grant this request, as our casino clients are independent businesses. You are however welcome to play at our casino clients using revenue generated from our affiliate program.
back to top - What happens if one of my players wins a progressive jackpot?
A progressive jackpot has no effect on your affiliate income.
back to top - What is a sub-affiliate (2nd tier) and how do I register them?
A Sub-Affiliate is someone other than you (or a company in which you are a majority stockholder) that promotes our casino and poker clients underneath you. You will receive credit for any sub-affiliates registered beneath you. Your sub affiliates will get paid the standard rate. However, because you signed them up, you will receive 2% commission of whatever earnings they generate.
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Signing up sub affiliates is easy. Simply visit our marketing resources section for more info. - Why are Video Poker and Blackjack calculated at only 0.3%?
The hold for these games is low and therefore contributes much less towards the profitability of the casinos.
back to top - Why are all progressive games calculated at only 0.4%?
Wagering on progressive games have progressive fees.
back to top - What is Casino Revenue-Share?
Casino Revenue-share is a percentage of casino revenue in commission
Casino Revenue - Non-Cash Incentive - Progressive Contributions - Chargebacks = Commissionable Revenue
back to top - How is my Casino Revenue Share calculated?
The Share you will receive at month end is based on the following 3 levels
Number New Active Accounts Percentage % commission 1-10 25% 11-25 30% 26+ 35%
Example: If you deliver 13 new active accounts, your commission will be calculated at 30% of the Casino Revenue
Negative balances are not carried forward. If you end the month on a negative it will be set to zero from the beginning of the next month
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Poker FAQ
- How are Poker rev-share commissions calculated?
Commissionable revenue is calculated on each player referred by you as the Poker Room's revenue or rake, less Charge-backs. Comps are deducted.
back to top - What is a raked hand?
A raked hand credit is earned when a player is dealt cards in a hand and the pot is raked at a minimum of 25c.
back to top - Who is PokerTime?
PokerTime is a culmination of multiple brands into one single premier brand. It is part of the Microgaming network which runs on the same sound technology and industry knowledge that has made each of the company's offerings a world leader in the field.
back to top - What revenue percentage will I receive?
Poker affiliates will receive commission based on the following guidelines:
Number New Qualified Players Commission Tier 0 - 10 30% 11 + 35%
back to top - Can I get my commission paid into my casino account?
The same rule applies to Poker as to Casinos. Unfortunately no, you cannot get your commission paid into your poker room account.
back to top - What is Net Rake?
Net Rake consists of purchasing and non-purchasing rake:
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Purchasing rake is when a player that you refer makes a purchase at our poker clients and generates rake (contributes to the pot) less the comps received.
Non-purchasing rake is when a referred player does not make a purchase (receives a free money comp) and still generates rake for the poker room less the comp received.
Bingo FAQ
- How are Bingo rev-share commissions calculated?
You'll receive a percentage of bingo revenue in commission. We also pay you a percentage of the revenue generated by your bingo players in the casino.
back to top - Who is Platinum Play Bingo?
Platinum Play Bingo is our premier online bingo room. It is part of the Microgaming network which runs on the same sound technology and industry knowledge that has made each of the company's offerings a world leader in the field.
back to top - What revenue percentage will I receive?
Bingo affiliates will receive commission based on the following guidelines:The Share you will receive at month-end is based on the following three levels :
back to topNumber New Active Accounts Percentage % commission 1-10 25% 11-25 30% 26+ 35%
Frequently asked Questions: If our FAQ did not answer your question, please let us know.
